New Landlord Information

Welcome, property owners and property managers. This section brings together what you need to begin participating in the Housing Choice Voucher (HCV) Program with HACA.

To learn about next steps and to list a rental vacancy, contact our Landlord Outreach Team at landlordassistance@haca.org.

Landlord Office Hours Town Hall

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Landlord Incentives

Short Vacancies
There is strong demand for affordable housing in Buncombe County, so vacancies in the HCV Program are often filled quickly.

Landlord Mitigation Fund
HACA has a damage mitigation fund to help owners in the rare case of a tenant causing excessive damage to an apartment.

Protection From Tenant Financial Hardship
When a tenant’s income changes, their rent portion is adjusted. If income drops, the tenant’s portion is reduced and the HAP increases, which helps minimize evictions and unit turnaround expenses.

On-Time Payments
The Housing Assistance Payment (HAP) is paid on time every month by direct deposit.

Free Access to Potential Tenants
Voucher holders are referred to AffordableHousing.com to search for rentals. Owners can create a free account, list available properties, and review tenant profiles.

Landlord Forms

Select a form below to view or download it.

HCV Program Features

The Housing Choice Voucher Program, formerly known as Section 8, helps very low-income families, older adults, and individuals with disabilities afford safe, decent housing throughout Buncombe County.

Tenant-Based Vouchers

• Families select and rent affordable housing in the private market.
• Tenants pay 30–40% of their income toward rent and utilities.
• HACA pays housing assistance directly to landlords on behalf of voucher holders.

Learn more about the Housing Choice Voucher Program

Getting Started with HCV Program

1. Contact the Landlord Outreach Team at landlordassistance@haca.org to learn the next steps for becoming an HCV landlord.
2. List your available rental units on AffordableHousing.com, where voucher holders search for rentals.
3. Units in the program must meet HUD Housing Quality Standards (HQS), which are checked through an inspection. See the Inspections Process section.

About Your Lease Agreement

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Questions? Contact the Landlord Outreach Team at landlordassistance@haca.org.

Documents Needed

To find out which documents are required to participate in the program, please contact the Landlord Outreach Team at landlordassistance@haca.org.

Inspections Process

HUD’s Housing Quality Standards (HQS) set the minimum health and safety criteria for units in the program.

In accordance with updated HUD regulations, HACA has adopted the National Standards for the Physical Inspection of Real Estate (NSPIRE) inspection protocol, effective October 1, 2025.

• Implementation of NSPIRE Inspection Standards
• NSPIRE Checklist

Getting Paid

HACA pays the Housing Assistance Payment (HAP), which may be all of the rent or a significant portion depending on family income, on time every month by direct deposit into your bank account.

Questions about payments? Contact the Landlord Outreach Team at landlordassistance@haca.org.

Landlord Owner Portal

Owners and property managers can log in to the HACA Landlord Portal using the button below.

Go to the Landlord Portal

Payment Standards and Utility Allowances

• Utility Allowance Schedule
• Administrative Plan